Contact List

Due to Toronto Buildings ‘revolving door’ of Inspectors, we were often forced to deal with new contacts and begin the entire process over.

OUR GOAL IS TO CREATE A “RATING SYSTEM” FOR TORONTO BUILDING STAFF (aka The UBER App, we should know what inspectors are efficient at their job)

 Monica Afonso
Ombudsman Complaints Analyst

Ombudsman Toronto
375 University Ave, Suite 203
Toronto, ON M5G 2J5
Tel.  416-392-6881
Fax: 416-392-7067
TTY: 416-392-7100
Email: [email protected]
Website: ombudsmantoronto.ca

Based on suggestions from the Toronto Ombudsman, we contacted:

Christopher Ellis  (Suggested we talk to Toronto Buildings)
District Manager for South District
416-392-7735 or by email at [email protected]

Bill Stamatopoulos (Did not reply) – I believe he was replaced by Natasha Zappulla, the Director in Toronto and East York District in Toronto Building – We contacted Natasha as well – no reply) 

Director/Deputy Chief Building Official for Toronto & East York District
416-396-5035 or by email at [email protected]

Elizabeth Glibbery  (Email sent – no reply)
Director for Investigation Services
416-392-7633 or by email at [email protected]

Dionne Downer  (Email sent – no reply)
Director for Customer Experience
416-396-4808 or by email at [email protected]

Peter Raynes (Email sent – out of office reply, never any follow-up)
Manager, Customer Experience | TEY District
Main Floor West | 100 Queen Street West
Toronto, ON  M5H 2N2
T (416) 392-4945

Carleton Grant (Email sent – told it wasn’t his responsibility, I believe he’s moved positions?)
Executive Director for Municipal, Licensing & Standards
416-392-8445 or by email at [email protected]

Kamal Gogna (Email sent – Responded telling us to talk to Nancy Macsween)
Chief Building Official/Executive Director
416-392-7523 or by email at [email protected] 

Nancy Macsween
A/Manager, Strategic Support & Issues Management
Executive Director and Chief Building Official’s Office
[email protected]
Nancy offered us the ‘opinion’ that the issue was ‘de minimis’ – we were unaware that it was Toronto Buildings role to decided whether or not to enforce bylaws based on personal opinions vs. surveys, measurements and facts.

We also received a letter from City of Toronto Legal services: 

FROM: Jared Wehrle
Solicitor

On behalf of:
Wendy Walberg, LL.B., LL.M., C.S.
City Solicitor
City of Toronto, Legal Services
Metro Hall, 26th Floor, Stn. 1260
55 John Street
Toronto, ON M5V 3C6
Tel. 416-392-8047

GOVERNMENT (AND RELATED) CONTACTS

Marit Stiles
MPP Davenport
416-326-7202.
[email protected]

Alejandra Bravo
Toronto City Councillor
Ward 9 – Davenport
416-392-7012
[email protected]
Alejandrabravo.ca

Toronto Mayor 
[email protected]

Kyle Knoeck | M.Sc.Pl., MCIP, RPP
Director, Zoning and Secretary-Treasurer, Committee of Adjustment
City Planning Division | City of Toronto
City Hall, 19 East
100 Queen Street West
Toronto, Ontario | M5H 2N2
(416) 392-0871